The concept was compelling. Smart offices were going to spearhead the digital revolution—dragging workplaces out of the last century to establish a new mode of work for a new reality. Employers, architects and technology providers promised spaces where man and machine would work side-by-side to attain untapped levels of productivity in a rapidly evolving economy.
But somewhere along the way, technology took over…
In today’s so-called ‘smart offices’ we see multiple competing AV solutions that are time-consuming, expensive to maintain and prone to failure. The steep learning curve for all these systems makes the onboarding process alone a productivity killer.
The dream: Communication, collaboration and creativity
The reality: Confusion, conflict and spiralling costs
The modern office is more connected than ever. And more and more fragmented. We have workplaces stuffed with digital devices and an epidemic of inefficiency because of those very same ‘solutions’.
Technology should be an enabler. Not an end in itself. Here are the headline stats that reveal the unforeseen casualties of careless digital workplace transformation:
Report by Atlassian: https://www.atlassian.com/time-wasting-at-work-infographic
CBRE Workplace Strategy – 2015 study from 14 countries and 36 cities
Corporate Meeting Room End-User Perspectives Western Europe, Futuresource Consulting, May 2018
Workplace 2025: The CXO View, PAC CXO Survey
The convergence of digital technology ought to increase efficiency. However, having lots of competing solutions doing similar things—but no one solution to just “get the job done”—simply creates more work and more confusion.
Employees generate a wealth of information in their everyday interactions with technology. But most of this data is unnoticed, unused or undervalued. Businesses are missing an opportunity to discover how their employees really work and optimise processes to make workplaces more productive and more attractive to potential employees, thus gaining an edge on the competition.
If it can be measured, it can be improved. Here’s a few of the glaring data gaps in most offices today:
Struggling to find a meeting room is almost universal, but the truth is most businesses don’t actually know which rooms are in use.
Is it technology and/or inefficient working processes that are making meetings drag on? Probably a bit of both. But at the moment, many organisations don’t have a grip on either.
More tech means more energy consumption, contradicting sustainability (and not to mention budget) commitments. Data could reveal when are devices in use and when can they be turned off to save money and the planet.
TEOS is our complete suite of workplace management solutions, designed to make the smart workplace a reality.
Orchestrate your entire workspace centrally, with personalised signage, efficient room booking and technologies to enable more efficient communication and collaboration.