The ‘smart’ workplace has been a comprehensive failure.
Businesses conceived bold new spaces for creativity and productivity. They created environments of frustration and inefficiency. Employees cried out for simplicity. They ended up with fragmented AV solutions seemingly designed to conspire against them.
The digital revolution has made work more complex, not less. But vital lessons have been learned. To create a truly smart workplace, you must leverage your smartest asset: your workforce. Businesses should establish spaces in which employees have the freedom to express their ideas and work together harmoniously. Technology should never be the focus. It should facilitate, rather than hinder, productivity.
With that in mind, here are five ways to tap into your people power and make the workplace of tomorrow a reality:
Time is money and first impressions count. Overstretched—or non-existent—receptionists are bad for your brand and the bottom line.
Virtual receptionists streamline the welcoming process and ensure a consistent and professional introduction to your premises. Rather than replacing their human counterparts, virtual receptionists provide much needed relief—enabling them to expand their responsibilities or deal with urgent actions without risking queues of irritated visitors. Where they do manage the entire welcoming process, virtual receptionists allow organisations to confidently save money to invest elsewhere in the workforce.
Does everyone in your workplace always know where they need to be—and how to get there?
It’s an obvious thing, but surprisingly overlooked. We seem to be so focused on navigating ever more complex solutions in the digital domain, we’ve forgotten that people exist in the real world. A URL won’t get your employees from A to B.
Lost employees means lost man hours. Even a few minutes a day per person can quickly add up across an organisation. And that’s just the people who work for you. What about customers and other stakeholders? Lost visitors equals loss of reputation.
Centralised digital signage is the fastest way to solve your wayfinding woes. But it’s more than that. It’s about getting the right information to the right people—from timely updates to department-specific communications. Centralised digital signage is how a businesses expresses its brand in a dynamic way throughout its premises—making people feel part of a constantly evolving team, rather than just individuals in a static, faceless environment.
With the rise of automation, businesses have to let humans do what machines can’t. Collaboration, communication and creativity are more highly valued than ever. And people need the space to interact freely and efficiently without conflict.
Centralised meeting room booking solves one of the biggest productivity sinks for businesses around the world. It makes meeting rooms easier to reserve, naturally, but also easier to cancel without wasting the space—because everyone can instantly see when a room becomes available. Combined with clear digital signage outside each room, centralised meeting room booking resolves conflicts for space while making everyone more efficient with their time.
A seamless meeting room reservation does not guarantee a seamless meeting. For many businesses, the first priority is to combat time wastage and frustration caused by unwieldy devices. Cluttered hardware, multiple cables, trouble connecting. All of these problems somehow still persist in the modern office. And when the content finally arrives on screen, it fails to hold attendees’ attention because of lacklustre displays.
Meetings should be an opportunity for talented individuals and teams to shine. Instead, they’re too often tripped up by technology. Fortunately, the solution is easy to implement: high quality digital displays and/or laser projectors with simpler, more reliable cabling. Once installed, visually arresting presentations with instant setup and zero interruptions will make for more engaged employees, stakeholders and customers.
Smart workers are smart consumers. While the workplace has lagged behind with legacy solutions, employees have bought into premium digital experiences at home and on the go. Choice, flexibility and quality are valued more highly than ever.
Employees increasingly expect to be able to work from anywhere and in any way they choose. They also expect workplace technology to be as engaging and intuitive as their personal devices. Smart workers want video conferencing and remote working. They want to share content intuitively from multiple devices—including their own. Organisations that can successfully blur the boundaries of the workplace will be rewarded with more engaged, more productive workers aligned across teams and territories.
TEOS is our complete suite of workplace management solutions, designed to make the smart workplace a reality.
Orchestrate your entire workspace centrally, with personalised signage, efficient room booking and technologies to enable more efficient communication and collaboration.