PrimeSupport for Virtual Production

Professional support for professional customers.

VENICE 2, Crystal LED with Controller and PrimeSupport logo

Exclusive Virtual Production hotline

Direct access to remote support from our Sony Engineers on your Virtual Production solution.

Fast Repair Service

Trained System Integrators providing first level support on site with the remote support of Sony Engineers for your Crystal LED Screen and fast track 7-day repair service for your VENICE cameras.

On-Site Spare Parts Crystal LED Screen

Set of frequently used parts stored on customer premises for fast exchange.

Advanced Parts Exchange Crystal LED screen

Central stock of key/critical parts for next day replacement.

All Costs Covered

No extra charge for delivery to a place of your choice, saving you time & stress.

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Get in touch now to to discover more about this premium professional service.