PrimeSupport Elite for PTZ & Remote Cameras
Never miss a moment with our Advanced Exchange replacement service
Register within 90 days* of purchase for 3 years of our premium support services, all at no extra cost
*Registration window varies by product. For full details of which products are eligible, see the table at the bottom of this page.
Advanced Exchange
Get a replacement unit in case of a fault, with no additional charges
Multilingual Support
Technical expertise and support from product specialists
Collect-Delivery Service
We'll collect and deliver your unit to a place of your choice, saving you time and stress
Activate your PrimeSupport Elite now
Be sure to have your serial number and product purchase date to hand.
Extend your support for up to 5 years and get extra peace of mind
If you’ve purchased your product within the last 3 years, you can easily extend your PrimeSupport Elite support even further.
3 Step Process
Register now to confirm eligibility
Contact your nearest dealer
Purchase a 1 or 2 year extension
Offer summary
| Register within 60 days of purchase date | Register within 90 days of purchase date |
|---|---|
| SRG-X400 | BRC-X1000 |
| SRG-360SHE | BRC-H900 |
| SRG-300H | BRC-H800 |
| SRG-300SE | BRC-X400 |
| SRG-120DU | RM-IP500 |
| SRG-120DH | RM-IP10 |
| SRG-120DS | |
| SRG-X120 |
