Storage Media Services

Evaluation, repair, recovery and format transfers for all types of recording media

Tape Media

  • Pro and Consumer audio and video tapes

Memory Devices

  • SxS cards
  • XQD cards
  • Sony’s Memory Stick TM
  • Sony’s MicroVault USB memory
  • Sony’s Bloggie recorder
  • Flash memory cards and devices

Optical Disc Media

  • XDCAM, DVD and MAGNETO OPTICAL DISC

Data Storage Media

  • LTO, AIT, DDS and SAIT data tapes

HDD Camcorders and Hard Disk Drives

  • Sony’s PHU and external hard disk drives
  • HDD camcorders
  • Other hard disk drives

Ordering Information

Authorization Form

Please complete and print the authorization form and include it with your shipment to us. List all accessories or cables you pack with your media, device or camcorder.

Access authorization form >

Shipping Address

Sony Electronics, Inc. Attn: Media Services, 11302 Eastpoint Drive, Building B, Suite 600, Laredo, Texas 78045.

Special Testing Request (for Pro Media)

Sony Electronics, Inc. Attn: Media Services, 11302 Eastpoint Drive, Building B, Suite 600, Laredo, Texas 78045.

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Warranty Replacement

For media warranty replacement, please complete and print the authorization form and include it with your shipment to us with your media and the original receipt or a copy.

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Preparing Your Shipment

To avoid damage of loss of your media or device during shipment, please follow these guidelines:

  • For tape media, please rewind all tapes to the beginning if possible
  • Place any media, memory devices or camcorders in their original cases if possible
  • Seal media in a plastic bag or similar to avoid contamination and moisture exposure
  • Ship all media, memory devices or camcorders in a box or carton, with enough space for internal padding
  • Do not ship media or memory devices in envelopes! These may become torn open, folded and/or crushed causing damage or loosing your media
  • Please use a means of shipment that has package tracking capability

Questions

If you have any questions or concerns, please call or email us directly.

Toll free in USADirect USAEmail
877-440-3453956-795-4660mediaservices@am.sony.com

Contact us for more information