Events impacting our Service Team availability

Due to Coronavirus events impacting our Service Team availability, we anticipate wait times to be longer than normal over the next few weeks. 

We apologize for the inconvenience and encourage you to email us for help with questions regarding your Sony product.

Contact Us

Professional Product Operation Inquiries
Contact us at ProSupport@sony.com, please include your Name, Contact Information, the Model Number and a brief description of the issue.

Los Angeles Repair Center
Contact us at laservice@am.sony.com

Paramus Repair Center
Contact us at ProService@sony.com

Laredo Repair Center
Contact us at LaredoRepairCenter2@sony.com

Toronto Repair Center
Contact us at ProService@sony.ca

To Order Repair Parts
For faster service, please visit our website at: www.sony.com/servicesplus or e-mail our customer service dept. at: ProParts@am.sony.com

For Parts Research
Contact us at: www.sony.com/servicesplus or e-mail our research team at: ProPartsResearch@am.sony.com