PrimeSupport
Your Investment. Our support.
Your Peace of Mind.
PrimeSupport is our comprehensive aftersales service dedicated to European business customers of Sony Professional products. All our products come with 3 years PrimeSupport as standard, with an option to extend that service up to 5 years in total.

Register for Prime Support
BRAVIA Professional Displays
3-Year PrimeSupport | (Total 5 years) | ||||
|---|---|---|---|---|---|
Crystal LED
3-Year PrimeSupport | +1 Year PrimeSupport (Total 4 years) | +2 Years PrimeSupport (Total 5 years) | ||||
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Laser Projectors
*The PrimeSupport services available for this model are only applicable after the end of the standard warranty (3 years).
Standard Services
20,000 hours Find out more > | ||||
12,000 hours Find out more > | ||||
12,000 hours Find out more > | ||||
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7,000 hours Find out more > | ||||
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7,000 hours Find out more > | ||||
7,000 hours Find out more > | ||||
7,000 hours Find out more > | ||||
7,000 hours Find out more > | ||||
7,000 hours Find out more > |
Extended Package Services (Services included with your extended warranty packages)
20,000 hours | 20,000 hours | |||||
20,000 hours | 20,000 hours | |||||
12,000 hours | ||||||
9,600 hours | 12,000 hours | |||||
9,600 hours | 12,000 hours | |||||
9,600 hours | 12,000 hours | |||||
9,600 hours | 12,000 hours | |||||
9,600 hours | 12,000 hours |
PTZ Cameras
3-Year PrimeSupport | +1 Year PrimeSupport (Total 4 years) | +2 Years PrimeSupport (Total 5 years) | |||
|---|---|---|---|---|---|
Edge Ai Analytics
| Series/Model | 3-Year PrimeSupport | +1 Year PrimeSupport (Total 4 years) | +2 Years PrimeSupport (Total 5 years) | |
|---|---|---|---|---|
Audio
3-Year PrimeSupport | +2 Years PrimeSupport (Total 5 years) | ||
|---|---|---|---|