Contact Sony Professional Europe
For technical support, maintenance and repair services of professional products
Before you contact us
Did you know you can fix minor issues with your product using our free downloadable product resources or the training materials available online?
Contact Sony Professional Europe helpdesk by email
Contact Sony Professional Europe helpdesk by phone
| Country | Phone* | Language |
|---|---|---|
| Austria | +431206092545 | German |
| Belgium | +3225855099 | English |
| Belgium | +3225855100 | French |
| Bulgaria | 008002100308 | English |
| Czech Republic | +420239050085 | English |
| Denmark | +4543310564 | English |
| Finland | +358972522246 | English |
| France | +33186995593 | French |
| Germany | +4969945189344 | German |
| Greece | +302103007328 | English |
| Hungary | +3617799000 | English |
| Ireland | +35317617264 | English |
| Italy | +390689386345 | Italian |
| Luxembourg | +3523420808838 | French |
| Netherlands | +31207003700 | English |
| Norway | +4724055243 | English |
| Poland | +48223064185 | English |
| Portugal | +351707201648 | English |
| Spain | +34918362963 | Spanish |
| Sweden | +46851989692 | English |
| Switzerland | +41445246529 | German |
| Switzerland | +41445246530 | French |
| Switzerland | +41445246531 | Italian |
| United Kingdom | +442039015558 | English |
For countries not listed or for general PrimeSupport enquiries contact the UK helpdesk on +442039015558
*Opening hours: Monday- Friday 9:00 – 18:00 CET (Central European Time), excluding Local National Holidays.
All numbers are charged at their local country rate.
To assist us, please have the following information ready:
1. The name/model number of your product(s)
2. Your serial number(s)
3. A copy of the invoice from the supplier you purchased your product(s) from and
4. Your contact details
Support for Video Security products
On 1st February 2017, all sales, service and support for Sony Video Security products was transferred to Bosch Systems. To get support for your Video Security product, please follow the link below*.
Go to Bosch Security Systems >
*By clicking the link above you will be leaving the Sony website and will be entering a website operated by Bosch Security Systems. Please refer to the specific privacy and security policies of this website for information regarding the privacy and data security of your activities on this site. Please note, Sony is not responsible for the content on third-party websites.