*1 year’s extra coverage when you register within 60 days of purchase.**
**estimated value of €200
Get direct support from our helpful multilingual helpdesk team. On hand, to report and quickly process your request and manage any logistics.
Access expert engineers and receive technical expertise in French, Spanish, Italian, German and English. Issues are quickly assessed and processed for repair or replacement.
Sony will collect your unit and send it to a repair centre, where it will be assessed, tested and repaired by a trained specialist and returned to you as soon as possible.
1 year extra coverage when you register within 60 days of purchase
PXW-FX9 coverage upgrade from 1 to 5 years
Please refer to PrimeSupport Elite documentation for detailed terms & conditions.
If a repair is required, we will arrange to collect, repair and return the unit to you within seven days from initial diagnosis.
If due to any reason the repair time is expected to exceed seven days, we will offer you a loan unit until the repaired unit is returned to you.
Coverage upgrade from 1 to 5 years