PrimeSupport for Crystal LED
Professional support for professional customers.
PrimeSupport Elite
Included at no extra charge with all Virtual Production Solutions from Sony.
Initial 3-year support period can be extended as added value option.
Crystal LED Advanced Technical Hotline
Direct access to Remote support from our Sony Engineers on CLED related topics, troubleshooting and support.
Fault Repair Service
Trained System Integrators providing first level support on site with the remote support of Sony Engineers.*
On-Site Spare Parts
Set of frequently used parts stored on Customer premises for fast exchange.**
Advanced Parts Exchange
Central stock of key/critical parts for next day replacement
3 Year Standard Guarantee
Support offering guaranteeing the service of your device with our expert support.***
*On-Site Sony Engineering support optional. **Included on quote at no further cost. ***Option to extend.
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Get in touch to ensure your coverage, extend your cover period, or discover more about this service.
