PrimeSupport Elite for VENICE family
Professional support for professional customers
Extend now to continue to benefit from our premium VENICE support services
Exclusive VENICE hotline
Immediate and direct access to the engineers who know your product best
Fast-Track repairs
Never miss a moment with our 7-day repair service
All costs covered
No extra charge for collection and delivery to a place of your choice, saving you time and stress
Contact your nearest dealer to extend your support
Everything from contacting the VENICE Service, pick up, repair time and shipping was very fast. It was always customer-focused including the documentation about our camera repair status. This is exactly what we expect as a rental house when we have a Service issue.
Oliver ‘Ole’ Rudolf, FGV Schmidle
Not registered?
You’re entitled to 2 years of our premium VENICE support service from the moment of purchase. There’s no extra charge, simply register your product today and be sure to have your serial number and product purchase date to hand.
Health check service - ensure your camera is in great working order
