



Pro-Assist is Sony Professional’s bespoke online knowledge base subscription service, providing access to technical information for all Sony Professional products.
Pro-Assist provides access to the following types of technical information:
Service manuals
Bulletins
Note: Software cannot be downloaded from Pro-Assist.
Instruction manuals/operation manuals
Please send your service contract number and/or your ‘professional’ IBISS Account to Pro-Assist admin so that we can validate your contract.
To reset your password, please click on the ‘Forgot password?’ link on the homepage. If you have forgotten your username, please contact Pro-Assist admin.
Please contact Pro-Assist admin. If your question is about a technical problem with the Pro-Assist application, please include your username, the version of your browser and a screenshot of the search results (if applicable).