Contact Sony Professional Europe

For technical support, maintenance and repair services of professional products

Before you contact us

Did you know you can fix minor issues with your product using our free downloadable product resources or the training materials available online?

Contact Sony Professional Europe helpdesk by email

Contact Sony Professional Europe helpdesk by phone

CountryPhone*Language
Austria+431206092545German
Belgium+3225855099English
Belgium+3225855100French
Bulgaria008002100308English
Czech Republic+420239050085English
Denmark+4543310564English
Finland+358972522246English
France+33186995593French
Germany+4969945189344German
Greece+302103007328 English
Hungary+3617799000English
Ireland+35317617264 English
Italy+390689386345Italian
Luxembourg+3523420808838French
Netherlands+31207003700 English
Norway+4724055243 English
Poland+48223064185 English
Portugal+351707201648English
Spain+34918362963Spanish
Sweden+46851989692 English
Switzerland+41445246529German
Switzerland+41445246530French
Switzerland+41445246531Italian
United Kingdom+442039015558English

For countries not listed or for general PrimeSupport enquiries contact the UK helpdesk on +442039015558

*Opening hours: Monday- Friday 9:00 – 18:00 CET (Central European Time), excluding Local National Holidays.

All numbers are charged at their local country rate.

To assist us, please have the following information ready:

1. The name/model number of your product(s)
2. Your serial number(s)
3. A copy of the invoice from the supplier you purchased your product(s) from and
4. Your contact details

Support for Video Security products

On 1st February 2017, all sales, service and support for Sony Video Security products was transferred to Bosch Systems. To get support for your Video Security product, please follow the link below*.

Go to Bosch Security Systems >

*By clicking the link above you will be leaving the Sony website and will be entering a website operated by Bosch Security Systems. Please refer to the specific privacy and security policies of this website for information regarding the privacy and data security of your activities on this site. Please note, Sony is not responsible for the content on third-party websites.