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Sony Remote Device Manager

Remote Device Manager(RDM) is a solution that enables efficient installation and operation of digital signage systems.

This information is intended for use in Europe only.

Combining provisioning and clear device management with Control & Monitoring

Seamless preparation and integration

  • Streamline on-site integration without configuring each device individually
  • Scan the QR code to run the initial set up process and configure every device automatically
  • Remotely manage devices simultaneously across ongoing projects
  • Pre-determine your preferred BRAVIA Professional Display settings and deploy them remotely
  • Register and tag devices in bulk for structured and clear display project management

Comprehensive operation and support

  • Use screenshots to check that the right content is being shown on the correct displays
  • Periodic reboots for maintenance
  • Remotely check the display status and alerts, knowing that automatic recovery functions have already been initiated
  • Access change and alert history for visibility over your maintenance
  • Change basic and pro settings remotely

Provisioning

Automatically combine your installation processes into one smooth and seamless workflow, simplifying set-up, configuration. Simply add your device, and enjoy a range of new capabilities across your network of displays.

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Control & Monitoring

Monitor and manage all of your BRAVIA Professional Displays remotely from your PC browser. Resolve issues, update apps and see the alerts of individual devices, all without needing to touch the physical device itself.

Enjoy seamless integration with reduced set up steps

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Bulk registration

Enjoy a straightforward registration process, no matter the scale of your digital signage operation. Either scan the QR code on the carton box to register individual devices one by one, or register multiple devices simultaneously by importing the CSV file with the relevant device information.

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Zero-Touch Provisioning

Help reduce the cost and time of installation, simply by scanning the QR code shown on the screen to automate the initial setup of your pre-registered BRAVIA Professional Display. Complete device registration, create a device profile, set configuration data, and apply it all seamlessly via the cloud.

Help reduce downtime and maximising your operational phase

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Real-time monitoring

Access real-time information such as network status, storage usage and applied settings at any time, from any location. Take screenshots remotely to ensure that your displays are showing the correct content.

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Clear and customisable alerts

Customise your alert rules to flag issues such as unintentional power outages, HDMI disconnections and network errors. Schedule your alerts for specific days and times, so you can get an overview of your systems in one quick update.

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Remote troubleshooting

In the event of a display issue, you can try rebooting your devices remotely. Quickly access comprehensive operation and alert histories to understand exactly what caused the error.

Supported Models

FY20Model: BZ40H

FY21Model: BZ30J, BZ35J, BZ40J

FY23Model: BZ30L, BZ35L, BZ40L, BZ50L, BZ53L

Supported Firmware

Firmware version: 6.7283 or later version

Recommended browser: Microsoft Edge, Google Chrome

Resources and downloads

This information is intended for use in Europe only.

RDM site link : https://apps.rdm.sony.net/ 
User Manual Downloads : PDF >
Brochure Downloads : PDF >
Security White Paper : PDF >

For services in the US, please click here: Link >