Revolutionizing Medicaid: How HealtheMed and Sony Tech Are Transforming Health Outcomes in Minnesota

Minnesota-based public health startup HealtheMed empowers underserved Medicaid clients through Clinic@Home, an innovative telehealth platform that leverages Sony’s 50-inch professional BRAVIA displays to deliver continuous virtual support and care.

How we helped
Challenge icon
The Challenge
  • Providing inclusive, at-home telehealth services to underserved Medicaid clients
  • Addressing convenience challenges such as appointment availability and healthcare access
  • Ensuring medication adherence and effective health monitoring
  • Reducing missed appointments and unnecessary hospital visits
Solution icon
The Solution
  • Installing BZ30L 50-inch professional BRAVIA displays in clients’ homes
  • Offering integrated remote monitoring with various Bluetooth devices
  • Enabling telehealth and virtual consultations by uploading vitals to the cloud
Outcome icon
The Outcome
  • Clients benefit from a convenient, home-based telehealth platform
  • Better health management and increased independence, with a 22% reduction in missed appointments
  • Medication adherence rates increased by 61%, reaching nearly 80% across the client base

The cornerstone of our hardware stack is the Sony Professional BRAVIA display. It’s the focal point and anchor of the home, especially for the population we currently serve.

Ron Mandelbaum
Executive Vice President and Co-Founder of HealtheMed

Empowering At-Risk Patients

HealtheMed, a public health startup, supports underserved Medicaid clients in Minnesota with the Clinic@Home telehealth platform. A hybrid digital telehealth platform that is accessed primarily from the comfort of one’s home. This initiative provides convenient, home-based healthcare, fostering independence and better health outcomes.

A digital dashboard for “Clinic@Home” showing different sections and metrics, as well as scheduled medication and appointment times.

Technology at the Core

Utilizing Sony’s 50-inch Pro BRAVIA displays, HealtheMed’s “always-on” platform offers telehealth user access to real-time monitoring and entertainment, enhancing client engagement and care. For HealtheMed’s enrollees, technology is the catalyst to remove unnecessary costs and it has become a ubiquitous tool for clients to use because it suits their needs and situations. In turn, access to an integrated health app, like Clinic@Home, provides less strain on the healthcare system.

Significant Outcomes

HealtheMed’s approach has led to reduced healthcare costs and a high client retention rate of 96%. The program boasts a 61% increase in medication adherence, reaching nearly 80%, and a 22% reduction in missed appointments. These results highlight the effectiveness of integrating advanced technology with personalized care, demonstrating the program’s potential for scalability and wider impact.

Two women face a BRAVIA display showing a digital dashboard for “Clinic@Home”, displaying different sections and metrics, as well as scheduled medication and appointment times.

Collaborative Efforts

Sony’s collaboration with HealtheMed has been instrumental, providing superior technology and ongoing support. The choice of Sony’s Professional BRAVIA displays is a key factor in client satisfaction and engagement. Sony’s willingness to work on a global scale, enhancing the Android TV platform and providing valuable connections to distributors and partners, has significantly contributed to HealtheMed’s success.

Future Expansion

Looking ahead, HealtheMed aims to expand nationwide, leveraging the successful Clinic@Home model to serve more populations. Plans include further testing of Sony’s Device Management Platform for remote monitoring and enhancing video, sound, and voice recognition capabilities. This expansion will continue to improve the telehealth experience for clients with physical and behavioral disabilities, ensuring more individuals can benefit from accessible and effective healthcare solutions.