Industry-leading AV Products Warranty & Service Programs

Many of our products now come with a 5-Year Standard Warranty out of the box – that’s four years more than the usual consumer product warranty. We also offer a 3-Year Standard Warranty for our pro products with the option to upgrade to a 5-Year Extended Warranty.

Our Advanced Replacement Program for BRAVIA Professional Displays and 3LCD Laser Projectors is included in all of our warranties, which provides customers with a replacement unit at no cost in the unlikely event of a defective unit. And our White Glove Service for BRAVIA Professional Displays will provide a technician to your location to remove a defective display and mount a replacement unit.

Please scroll down to view the links below for program details for each of our product categories.

BRAVIA Professional Displays

Series/Model
5-Year Standard Warranty
5-Year Extended Warranty Available
3-Year Standard Warranty
Advanced Replacement Program Included
White Glove Service Program Available
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BZ-50L
BZ-40L Series
BZ-35L Series
BZ-30L Series
BZ-40H Series
Free EW with BZ40H purchase
BZ-30J Series

Crystal LED Displays

Series/Model
5-Year Extended Warranty Available
3-Year Standard Warranty
Crystal LED After Sales Service
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Crystal LED BH Series
Crystal LED CH Series

Spatial Reality Display

Series/Model
5-Year Extended Warranty Available
3-Year Standard Warranty
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ELF-SR2
ELF-SR1

Laser Projectors

Series/Model
5-Year Standard Warranty
5-Year Extended Warranty Available
3-Year Standard Warranty
Advanced Replacement Program Included
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Register Here >
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VPL-FHZ131/101/91
VPL-FHZ85/80
VPL-PHZ61/51
VPL-GTZ380/P

Remote Cameras

Series/Model
5-Year Standard Warranty
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SRG-A40/A12
SRG-X40UH
SRG-X400
SRG-X120
SRG-XB25
SRG-XP1

Edge AI Video Presenter

Series/Model
5-Year Standard Warranty
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REA-C1000

Audio

Series/Model
5-Year Standard Warranty
5-Year Extended Warranty Available
3-Year Standard Warranty
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Register Here >
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MAS-A100 Mic
SLS-1A Speaker