Commercial Integrator Quest for Quality 2023 Award logo

Commercial Integrator

Manufacturer Warranty Policies Award

Industry-leading AV Product Service Plans

Many of our products now come with a 5-Year Service Plan out of the box – that’s four years more than the usual consumer product service plan. We also offer a 3-Year Service Plan for our pro products with the option to upgrade to a 5-Year Extended Service Plan.

Our Advanced Replacement Program for BRAVIA Professional Displays and 3LCD Laser Projectors is included in all of our warranties, which provides customers with a replacement unit at no cost in the unlikely event of a defective unit. And our White Glove Service for BRAVIA Professional Displays will provide a technician to your location to remove a defective display and mount a replacement unit.

Please scroll down to view the links below for program details for each of our product categories.

BRAVIA Professional Displays

Series/Model
5-Year Service Plan
5-Year Extended Service Plan
3-Year Service Plan
Advanced Replacement Program Included
White Glove Service Program Available
View Details >
Register Here >
View Details >
View Details >
Register Here >
FW-98BZ53L
BZ40L Series
BZ35L Series
Free ESP with BZ35L Purchase*
BZ30L Series
EZ20L Series

Crystal LED Displays

Series/Model
5-Year Extended Service Plan
3-Year Service Plan
Crystal LED After-Sales Service
Register Here >
View Details >
Register Here >
Crystal LED BH Series
Crystal LED CH Series
Crystal LED VERONA

Spatial Reality Display

Series/Model
5-Year Extended Service Plan
3-Year Service Plan
Register Here >
View Details >
ELF-SR2:2
ELF-SR1:1

Laser Projectors

Series/Model
5-Year Service Plan
5-Year Extended Service Plan
3-Year Service Plan
Advanced Replacement Program Included
View Details >
Register Here >
View Details >
View Details >
VPL-FHZ131/101/91
VPL-FHZ85/80
VPL-PHZ61/51
VPL-GTZ380/P

Remote Cameras

Series/Model
5-Year Service Plan
View Details >
SRG-A40/A12
SRG-X40UH
SRG-X400
SRG-X120
SRG-XB25
SRG-XP1

Edge AI Video Presenter

Series/Model
5-Year Service Plan
View Details >
REA-C1000

Audio

Series/Model
5-Year Service Plan
5-Year Extended Service Plan
3-Year Service Plan
View Details >
Register Here >
View Details >
MAS-A100 Mic
SLS-1A Speaker