Why register for PrimeSupportPro?
Support for up to 5 years
Protect your Sony Professional product from the unexpected.
Repair with logistics included
Enjoy peace of mind with our standard repair service – logistics included.
Support from Product Specialists
Dedicated Helpdesk phone line and email with specialist product support.
Genuine parts and trained technicians
All shipping costs included
Having signed up when I purchased the Camcorder, Sony had all my details and arranged a courier pick up, so I didn't have to worry about anything
Registered owner of a HXR-MC2500 camcorder
Why register?
Register now, save time later
Once registered you can contact us for immediate support
Reminder and updates
Keep updated on news and services relating to your product
Need help?
Check out our PrimeSupport FAQs